Frequently Asked Questions
What happens if it rains?
All of our fans are waterproof so are safe in the event of rain and most of our bouncy castles have covers. If you do wish to postpone your event to another day or cancel please let us know at least 1 full day before the event. If there is torrential rain or high winds on the day of the event we will contact you.
What time do you deliver and collect?
For a standard garden party we deliver between 8.30am and 11.45am. Collection is usually after 5.30pm that evening. If you require earlier or later please discuss with us. If your event is in a hall or you require us there at a specific time this is absolutely fine just please discuss this with us.
Can bouncy castles go indoors?
Yes we put many bouncy castles in hired halls etc, this is a great way to ensure the weather doesn't affect your day! We have a vast knowledge of halls in the local areas please don't hesitate to Contact Us if you want some help with this.
What if I don't have power?
We are able to provide petrol inflation fans where there is no power available for a small additional fee. We are also able to provide a generator when power is needed.
Do you deliver to my area?
Please check our delivery areas page, if you are still unsure please Contact Us or phone us on 01279 432567.
Do you provide a self-collect service?
Yes, we provide a self-collect service for certain bouncy castles. Please phone us on 01279 432567 to discuss or visit our Contact Us page.
Can you supervise?
We can provide fully trained staff to supervise at your party or event for an additional fee. Please Contact Us to discuss the costs for this.
Can we have them overnight?
Yes, we are able to leave certain bouncy castles overnight for an additional fee, again please Contact Us to discuss costs.
Do you offer an adult bouncy castle?
No, we do not hire a bouncy castle for adults, although we do have lots of other things available for adult use. Please visit our Adults page for a full list.
Do you have Public Liability Insurance?
YES, Our Public Liability Insurance covers up to £5 Million which covers for faulty equipment. If supervised by yourselves Please make sure you have you own insurance against any accidents as this is always your own responsibility. If GFC Leisure are supervising the equipment for you we have full accident insurance as well.